Terms and Conditions

All sales are made between County Cladding Systems Ltd (often abbreviated to CCS) and customers who appear on our order forms or whom place orders verbally, over the telephone or internet, all orders are subject to the terms and conditions listed below.

The customer guarantee (for product only) becomes effective upon the date of completion of an installation, subject to payment in full by the customer and is guaranteed for a period given on the manufacturers website.  See www.freefoam.com and www.fensa.org.uk .

The customer agrees to allow CCS reasonable access to the place of installation.
CCS reserve the right to charge for additional goods and services not originally quoted for.  This is commonly known a ‘Variations to contract’, created either by the customer requesting additional goods and services post original order, or by any CCS engineer or because of unforeseen elements in an installation discovered after the installation has begun.

 CCS will endeavour to take all reasonable precautions to avoid causing damage to your or adjacent or adjoining properties and will make good any accidental damage where it is our own fault. 

This excludes liability for consequential loss or damage. Payment shall be made in full immediately upon completion of the installation, title to goods shall not pass until all goods and services have been paid for in full. CCS reserve the right to charge interest and administration fees for any amounts of payments outstanding (normally calculated at 5% above Lloyds TSB base rate).

Payment shall be made in full immediately upon completion of the installation, title to goods shall not pass until all goods and services have been paid for in full.  CCS reserve the right to charge interest and administration fees for any amounts of payments outstanding (normally calculated at 5% above Lloyds TSB base rate).

Upon signing of any order form or any other agreement to purchase goods and services the customer and CCS enter into a legally binding agreement.  CCS do however reserve the right to withdraw from the contract due to under pricing calculations or additions unforeseen issues.  Any and all deposits will full be fully refunded. CCS reserve sole discretion to agree or reject order cancellations from a customer, CCS reserve the right to claim any expenses incurred due to a customer cancelling and order.

Customers do have a statutory cooling off period of 7 days once an order has been signed, CCS are happy to respect this right.
Installations of guttering carries a 2 year warranty and excludes damages, leakage or blockage caused by ladders, moss, debris, tiles, other articles, frost, snow and ice damage or any other third parties or severe weather damage or acts of God.

Installation dates given verbally or on order forms are estimates only, our business is governed by the UK weather.  CCS will not be held responsible for any loss of earnings or holidays taken by the customers on estimated days of install.

The customer agrees to provide a clean 240 volt power supply for the duration of the installation at no expense to CCS.

The above terms and conditions shall not be constructed as to affect your Statutory or Common Law Rights.